Jack Deal

You know the type...they can't have a sip of wine or even be around someone smoking a cigarette. They know that if they have that first sip or puff they are right back in the same box they had such a hard time getting out of. And they keep reminding you of the fact.

Maybe it's 'Hi, my name is Fred and I'm an alcoholic.' Alcoholics are the worst as it is the most insidious addiction, barring the nicotine frenzy.

Peter Drucker, arguably the most knowledgeable management expert on earth, made the following statement: "The single greatest challenge facing managers in the developed countries of the world is to raise the productivity of knowledge and service workers. This challenge, which will dominate the management agenda for several decades, will ultimately determine the competitive performance of companies.